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Contact Us
NOTE: WE ARE STILL DELIVERING TO NORTHERN IRELAND AS USUAL
- Please make sure you enter your email address correctly in the form below
- Failure to do so means that when we reply, you won't be able to receive our email
- Also check your email spam/junk folder if you have not received a reply within normal business hours
Can I place an order by phone?
- Orders can only be placed via the website
- This is to prevent any mix ups with regards to products / quantities and it allows customers to review their order online before placing it
How will I know when an item is back in stock?
- We are constantly ordering stock & receiving deliveries
- You can add your email to our ‘back in stock’ mail list on the product page
- You will then get an email the moment the item is back in stock
Can I change / add to my order?
- Only if your order has not been packed & or shipped
- The best way to see if you can is to email our support team
What is the best way to contact TheGardenShop.ie?
- The fastest & most efficient way to contact us is via email through our contact us form
- Use this to...
- Track orders
- Report an issue
- Get advice on gardening & planting
- If you have further queries please see our Frequently Asked Questions
What are our office hours?
- Our office hours are Monday to Friday, 9am to 5pm
- Phone calls and emails can only be answered during these times
- Our office is not staffed at weekends and bank holidays
