I recently purchased a Lemon tree and when delivered I found that it had been badly damaged while in transit. I contacted Tracey at the garden shop and she informed me that she would replace it. A couple of days later I received a replacement plant. Excellent service.thank you Tracey.
michael meere ennis05/08/2022, 09:40
I recently bought a fly swatter that didn't work and put up a review about it, the next day one of the customer service reps Sinead contacted me to apologize and upon speaking with her we realized it was faulty, so she sent a brand new one out the next day which worked perfectly.
Absolutely brilliant customer service, this wasn't even an expensive item so to take that time really shows how good this site is. Will definitely be shopping here again and recommending to others. Thanks again
Natasha 04/08/2022, 16:57
again & again fast dispatch quick response very good comms 5* seller & service
john McCane21/07/2022, 10:31
product & service 5 STAR
john McCane05/07/2022, 08:35
I have used this website a few times and am always amazed by how quick the standard delivery is. This time I ordered Thursday at one o'clock and received it Friday morning at seven. Brilliant service always.
Warren Reilly02/07/2022, 11:31
Delighted with the service, only took 2 days for my delivery to arrive! The only thing I would fault is there were no instructions or information on the care or planting of the plant I bought. Other than that I am a happy planter, thank you [STAFF NOTE] Instructions are provided on the website to reduce waste
Susan Doran10/06/2022, 18:39
have shopped on this website many times over a number of years, excellent service provided each time....many thanks
john McCane09/06/2022, 10:16
The money tree I bought came in perfect condition, fast delivery, very happy with my purchase
Edith02/06/2022, 19:53
Very efficient
Michael McCarthy 23/05/2022, 13:46
ordered yesterday it arrived today, excellent service as allways